Privacy Policy

Last updated: April 11, 2026

Introduction

Trust Heating & Air ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at trustheatingandairky.com or use our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and mailing address when you submit a contact form, request a quote, or book a service.
  • Service Information: Details about your HVAC system, service history, and property address related to services we provide.
  • Usage Data: Information about how you interact with our website, including pages visited, time spent, browser type, and referring URL.
  • Cookies & Tracking: We use cookies and similar technologies to improve your browsing experience and analyze site traffic.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our HVAC services
  • Respond to your inquiries and service requests
  • Schedule and manage appointments
  • Send service reminders, promotions, and updates (with your consent)
  • Improve our website and customer experience
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Trusted third parties who assist us in operating our website, scheduling software, and payment processing (e.g., Jobber, Enhancify).
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

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