Accessibility Statement

Last updated: April 11, 2026

Our Commitment

Trust Heating & Air is committed to ensuring that our website is accessible to all visitors, including those with disabilities. We strive to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA to provide an inclusive and user-friendly experience for everyone.

Accessibility Features

Our website includes the following accessibility features:

  • Semantic HTML: We use proper heading structure, landmarks, and semantic elements to support screen readers and assistive technologies.
  • Keyboard Navigation: All interactive elements — including menus, buttons, forms, and links — are accessible via keyboard navigation.
  • Alt Text: Images include descriptive alternative text to convey meaning to users who rely on screen readers.
  • Color Contrast: Text and interactive elements maintain sufficient color contrast ratios for readability.
  • Responsive Design: Our website adapts to different screen sizes and orientations, supporting users on mobile devices, tablets, and desktops.
  • Focus Indicators: Visible focus indicators help keyboard users navigate interactive elements.
  • Form Labels: All form inputs include descriptive labels for screen reader compatibility.
  • Touch Targets: Buttons and links are sized appropriately (minimum 48×48 pixels) for users with motor impairments.

Ongoing Efforts

We continuously review and improve the accessibility of our website. Our efforts include:

  • Regular accessibility audits and testing
  • Training our team on accessibility best practices
  • Incorporating accessibility considerations into our design and development process
  • Welcoming and acting on feedback from users with disabilities

Known Limitations

While we strive for full accessibility, some areas of our website may not yet be fully optimized:

  • Third-party content and embedded maps may have limited accessibility features
  • Some older PDF documents may not be fully screen-reader compatible
  • AI-powered chat features may have limitations for screen reader users

We are actively working to address these limitations.

Alternative Access

If you are unable to access any content or functionality on our website, we are happy to assist you through alternative means:

Feedback

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us:

We take all feedback seriously and will make reasonable efforts to address accessibility concerns in a timely manner.

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